#11
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just worked it out, haven are saying that the facilites on site costs £91 a day every time you stay.... this really needs looking into
#12
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Ill point dan in this direction in the morning.....he's snoring right now Big Grin xx
#13
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cheers love, i can hear from here in leeds lol
#14
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So now they have admitted partial liability which is a good sign Smile
They are accepting fault or blame to some degree Smile
Therrefore now the step is to make them accept full blame.
Have you got a name for the person your dealing with at Haven?
Along with an email address if at all possible?
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#15
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no idea, but there ringing back on monday, as my partner wants words so i will get the info then. but as a booked through going places travel agent, and told them about the dispute i thought they was dealing with it?? i told haven not to contact me but to speak to the agents, cos they at first refused to speak to me once they know i had book with a travel agent. its all doing my head in this. its not a good time at home what with one of my girls wanting to to her skin off her face with a pummy stone!!!!!


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