#1
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Just wanted to share our Disneyland Paris experience. I got all of my letters and support sorted to enable me to get my son an easy access pass. However, then I forgot ALL of the documents I had rushed about to get and left them on the flipping table!! So went to city hall in the Disneyland Park with a heavy heart thinking they would turn me away so explained the situation with my son being in a wheelchair and having stamina issues and said they could ring the doctor as I had forgotten the documents. The lady said it didn't matter and she believed me and filled out a pass for me she then asked me if my son also had autism which impressed me as she knew his behaviours and regognised them and they were really lovely to him and just nice in general. The hotel gave us a huge room with losts of space for the wheelchair etc. If you need to change a large disabled child then use the baby facilities as they are kept really warm and the main on in the main park has enough room for larger children. If not then the cast members will find you a nice quiet patch to lay them down on. The pass came in very handy and my son was so much better behaved because he wasn't stressed and didn't have to que up with people he could wait separately from the crowds. You are only meant to have one person in with you in the disabled area to watch parades etc but as my mum was also with us they let her in too which was lovely as they didn't have to. All of the characters came over to my son during the parade and waved at him etc. He sometimes reacted badly and hid but generally he was happy. We had an amazing week. I will write up a more detailed account with pictures when I have more time. 

We only had three bad incidents but I have to say they were pretty horrible. However, if could have been worse so I am grateful. Luckily they were all people who were not directly Disney involved and our tine at the parks was amazing. Th first incident happened within seconds of arriving at the Disneyland train station, we got of the train and the lift was broken so we asked for help and I was told and I quote *just chuck him on* the guard was referring to my sons wheelchair and suggesting we just chuck him onto the escalator. I managed to get him onto the escalator with NO help from any of the staff but we nearly fell off so it was a bit ugh!! 

The second bad incident was in cafe mickey in the village and they tried to sit us upstairs, when I asked if they had a lift she said no and said just drag him upstairs. When people will realise my son is NOT a rag doll I don't know!!!! Anyway the manager sorted that problems for us and got us a nice table downstairs and gave us complimentary drinks so it was fine in the end he did apologise too so that was nice!!

The third incident was probably the worst, we got to the train station and needed to get to the third floor for the Disney express and eurostar. The lifts were working but were closed off and the escalators were closed too. We were to the information desk and were treated like criminals!! After half an hour (it was a good flipping job we got there an hour early!!) we were given SIX people to escort us SIX people we didn't need one person let alone six!!!!!! All we needed was the lift to be working and not roped off!! Then they patronised me and said oh you do realise you will have to take him out of his wheelchair to get on the train ( which we didn't the eurostar had a ramp!!) then the french police asked if we could drag my son up three flights of stairs by his arms, leave him at the top and come back down for the wheelchair. They didn't offer to help at all. I refused to move until they helped and thank god I can speak french or we would have got nowhere they very reluctantly got us the eurostar lift and walked us backwards through security so we could get our bags and go back through security. What a palava!!!! Honestly!! When we got to London the eurostar people couldn't have been nicer they got us a trolly helped get the bags of and stayed with my son in his seat while we sorted his wheelchair on the platform and then helped us get him off as the ramp broke. So it was a very good holiday with a few hiccups!!
Will I EVER stop having to fight for my son to have what he NEEDS!? Huh
#2
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Hi lubynoo , sounds you's had a great time and its nice to see that people are still nice and have manners , well not for the 3 bad times you had but over all . I'm thinking about holidays , sounds like this might be a choice to look into . I need something very hassle free and a normal one to spain or so wouldnt do as i no my son would be crawiling for the water all the time lol , and then with his wheelchair would be crazy . Glad your son had a great time as well , i'm sure you were glad he did take it well :-)
Single mum to a 14year old daughter and a son who is 3years old who has severe learning disability , hypotonia , hypermobility , visual impaired and sensory issues , he has showed me the meaning of life Heart and 3rd baby due 2nd of January 2012
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I would highly recommend taking your son if you want a good time. Obviously it is stressful as all holidays are but the staff as a whole are very helpful and your son will hopefully highly enjoy it!!
Will I EVER stop having to fight for my son to have what he NEEDS!? Huh
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(01-23-2011, 11:00 PM)lubynoo Wrote: Just wanted to share our Disneyland Paris experience. I got all of my letters and support sorted to enable me to get my son an easy access pass. However, then I forgot ALL of the documents I had rushed about to get and left them on the flipping table!! So went to city hall in the Disneyland Park with a heavy heart thinking they would turn me away so explained the situation with my son being in a wheelchair and having stamina issues and said they could ring the doctor as I had forgotten the documents. The lady said it didn't matter and she believed me and filled out a pass for me she then asked me if my son also had autism which impressed me as she knew his behaviours and regognised them and they were really lovely to him and just nice in general. The hotel gave us a huge room with losts of space for the wheelchair etc. If you need to change a large disabled child then use the baby facilities as they are kept really warm and the main on in the main park has enough room for larger children. If not then the cast members will find you a nice quiet patch to lay them down on. The pass came in very handy and my son was so much better behaved because he wasn't stressed and didn't have to que up with people he could wait separately from the crowds. You are only meant to have one person in with you in the disabled area to watch parades etc but as my mum was also with us they let her in too which was lovely as they didn't have to. All of the characters came over to my son during the parade and waved at him etc. He sometimes reacted badly and hid but generally he was happy. We had an amazing week. I will write up a more detailed account with pictures when I have more time. 

We only had three bad incidents but I have to say they were pretty horrible. However, if could have been worse so I am grateful. Luckily they were all people who were not directly Disney involved and our tine at the parks was amazing. Th first incident happened within seconds of arriving at the Disneyland train station, we got of the train and the lift was broken so we asked for help and I was told and I quote *just chuck him on* the guard was referring to my sons wheelchair and suggesting we just chuck him onto the escalator. I managed to get him onto the escalator with NO help from any of the staff but we nearly fell off so it was a bit ugh!! 

The second bad incident was in cafe mickey in the village and they tried to sit us upstairs, when I asked if they had a lift she said no and said just drag him upstairs. When people will realise my son is NOT a rag doll I don't know!!!! Anyway the manager sorted that problems for us and got us a nice table downstairs and gave us complimentary drinks so it was fine in the end he did apologise too so that was nice!!

The third incident was probably the worst, we got to the train station and needed to get to the third floor for the Disney express and eurostar. The lifts were working but were closed off and the escalators were closed too. We were to the information desk and were treated like criminals!! After half an hour (it was a good flipping job we got there an hour early!!) we were given SIX people to escort us SIX people we didn't need one person let alone six!!!!!! All we needed was the lift to be working and not roped off!! Then they patronised me and said oh you do realise you will have to take him out of his wheelchair to get on the train ( which we didn't the eurostar had a ramp!!) then the french police asked if we could drag my son up three flights of stairs by his arms, leave him at the top and come back down for the wheelchair. They didn't offer to help at all. I refused to move until they helped and thank god I can speak french or we would have got nowhere they very reluctantly got us the eurostar lift and walked us backwards through security so we could get our bags and go back through security. What a palava!!!! Honestly!! When we got to London the eurostar people couldn't have been nicer they got us a trolly helped get the bags of and stayed with my son in his seat while we sorted his wheelchair on the platform and then helped us get him off as the ramp broke. So it was a very good holiday with a few hiccups!!
Sorry to hear about your hiccups, but im really pleased to hear what a great time u had. Im wanting to take my 13year old son who has autism to disney land paris this year and its nice to hear good storys as im worried sick about taking him. Think i will have to take him on my own so any meltdowns will be left to me to cope with.
#5
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[/quote]
Sorry to hear about your hiccups, but im really pleased to hear what a great time u had. Im wanting to take my 13year old son who has autism to disney land paris this year and its nice to hear good storys as im worried sick about taking him. Think i will have to take him on my own so any meltdowns will be left to me to cope with.

[/quote]

Oh I'd deffo recommend it if you need any tips or advice just ask I'm a bit of a pro now. Make sure you get the easy access pass as it makes life so much easier. I found watching Disney films with my son before we went helped as he knew who the characters were and was more excited about meeting them. Hopefully your son won't have any meltdowns but if he does then Disneyland is full of distractions and music etc so it should hopefully not last too long. =D
Will I EVER stop having to fight for my son to have what he NEEDS!? Huh


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