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A little tip on tracing a benefits maximisation officer in some councils is to find their homelessness prevention team, they are usually linked very closely (their funding is swapped around a lot) Smile
#17
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(08-05-2010, 07:55 PM)Diane Wrote: Hello 'Lea89x'

I would advise you to keep on & on appealing that they are wrong and you shouldnt have to pay this back because it is there error.

Tell them on the phone that this is there error and you shouldnt have to pay it back, tell them that you want to appeal again. Also get them to send you a letter listing all the dates of the overpayments that they are saying you owe. If you dont get the letter keep chasing them up for it, this what i had to keep doing about 3-5 times before me and the benefits lady got thru to them. Also the benefits person will also get in touch with them, and i think this also helps as they know you are being serious, someone on your side.

Don't do it on your own without help, get in touch with the benefits team as soon as possible. If your MP is any help get in touch and put your case to them, and tell them that there is know way you can pay this back - i did this. I told them we were struggling to make ends meet on reduced amounts.

I got in touch with the BENEFITS MAXIMISATION TEAM through my local City Council for my area which was Liverpool City Council. Just type into google "benefits maximisation team" for your area and get in touch with them.

EXAMPLE OF WHAT THE TEAM DO:

The Benefits Maximisation Service can offer:

Help you challenge decisions - including help with overpayments.

A detailed benefit check to see whether you are entitled to any additional benefits, and whether any existing benefits are being paid at the correct rate.
Help you to make a claim for any new or increased benefits - including backdating claims.

Represent you at appeal tribunals.

Where they cannot help you they will refer you to an appropriate local specialist agency or department.

Lea89x I hope this information helps you and your family. Please let me know how you get on and if i can help any further.

Good Luck. xxx


Angel

Ooo liverpool. i aint to far from there im in sthelens.
will deffo get my dp to ring these in the morning to see whats what. thanks very much! Lea
(08-05-2010, 07:55 PM)Diane Wrote: Hello 'Lea89x'

I would advise you to keep on & on appealing that they are wrong and you shouldnt have to pay this back because it is there error.

Tell them on the phone that this is there error and you shouldnt have to pay it back, tell them that you want to appeal again. Also get them to send you a letter listing all the dates of the overpayments that they are saying you owe. If you dont get the letter keep chasing them up for it, this what i had to keep doing about 3-5 times before me and the benefits lady got thru to them. Also the benefits person will also get in touch with them, and i think this also helps as they know you are being serious, someone on your side.

Don't do it on your own without help, get in touch with the benefits team as soon as possible. If your MP is any help get in touch and put your case to them, and tell them that there is know way you can pay this back - i did this. I told them we were struggling to make ends meet on reduced amounts.

I got in touch with the BENEFITS MAXIMISATION TEAM through my local City Council for my area which was Liverpool City Council. Just type into google "benefits maximisation team" for your area and get in touch with them.

EXAMPLE OF WHAT THE TEAM DO:

The Benefits Maximisation Service can offer:

Help you challenge decisions - including help with overpayments.

A detailed benefit check to see whether you are entitled to any additional benefits, and whether any existing benefits are being paid at the correct rate.
Help you to make a claim for any new or increased benefits - including backdating claims.

Represent you at appeal tribunals.

Where they cannot help you they will refer you to an appropriate local specialist agency or department.

Lea89x I hope this information helps you and your family. Please let me know how you get on and if i can help any further.

Good Luck. xxx


Angel

Ooo liverpool. i aint to far from there im in sthelens.
will deffo get my dp to ring these in the morning to see whats what. thanks very much! Lea


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