#11
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Hello fatherjack

Thank you for all that information, I will keep your information to hand when i look into this further. once again thank you this is a big help.

Thank you to all who have replied. xxx
Angel
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Thanks for that SL.
I will get partner to ring and see how much is currently out standing, and see what they say with regards to ur comment on him only paying 50% etc.
But in all honesty i realy dont understand how they havnt and cant find hes ex as she claims other benefits?
#13
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Hello All

Fight

I have a lady who was looking into the overpayments for me, she is a benefits maximisation officer, and she got in touch for me and got them to check this up and to do a list of all the dates of the overpayments when they started. I had continued to appeal myself , but my mp for walton wasnt any help so basically we did this together.

They have finally admitted that the overpayment of £3,500. was there fault not in so many words though as it was hard to understand the letter if it hadnt been for this lady and checking back with the tax credits yesterday, I wouldnt of known or if i hadnt of continued to appeal and dispute this claim they wouldnt of acknowledged it at all, and i would of have to continue with paying the overpayments. All we owe now is £300 and this is going to be taken out at a later date. Phew!!! One less debt to worry about.

I would say to anyone in a similar situation please continue to battle with them, keep appealing and saying you are not happy as I did, and keep insisting it is there fault if you know you are in the right and they are wrong.

Keep fighting. Fight

xxx
Angel
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(08-05-2010, 02:48 PM)Diane Wrote: Hello All

Fight

I have a lady who was looking into the overpayments for me, she is a benefits maximisation officer, and she got in touch for me and got them to check this up and to do a list of all the dates of the overpayments when they started. I had continued to appeal myself , but my mp for walton wasnt any help so basically we did this together.

They have finally admitted that the overpayment of £3,500. was there fault not in so many words though as it was hard to understand the letter if it hadnt been for this lady and checking back with the tax credits yesterday, I wouldnt of known or if i hadnt of continued to appeal and dispute this claim they wouldnt of acknowledged it at all, and i would of have to continue with paying the overpayments. All we owe now is £300 and this is going to be taken out at a later date. Phew!!! One less debt to worry about.

I would say to anyone in a similar situation please continue to battle with them, keep appealing and saying you are not happy as I did, and keep insisting it is there fault if you know you are in the right and they are wrong.

Keep fighting. Fight

xxx
Angel

Last time we appealed was last year, had no help from anyone professioanly just did it off our own backs. do you think its worth us ringing to see the out standing balance and to try and appeal this? if the appeal goes wrong again who do i then contact? thanks x

#15
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Hello 'Lea89x'

I would advise you to keep on & on appealing that they are wrong and you shouldnt have to pay this back because it is there error.

Tell them on the phone that this is there error and you shouldnt have to pay it back, tell them that you want to appeal again. Also get them to send you a letter listing all the dates of the overpayments that they are saying you owe. If you dont get the letter keep chasing them up for it, this what i had to keep doing about 3-5 times before me and the benefits lady got thru to them. Also the benefits person will also get in touch with them, and i think this also helps as they know you are being serious, someone on your side.

Don't do it on your own without help, get in touch with the benefits team as soon as possible. If your MP is any help get in touch and put your case to them, and tell them that there is know way you can pay this back - i did this. I told them we were struggling to make ends meet on reduced amounts.

I got in touch with the BENEFITS MAXIMISATION TEAM through my local City Council for my area which was Liverpool City Council. Just type into google "benefits maximisation team" for your area and get in touch with them.

EXAMPLE OF WHAT THE TEAM DO:

The Benefits Maximisation Service can offer:

Help you challenge decisions - including help with overpayments.

A detailed benefit check to see whether you are entitled to any additional benefits, and whether any existing benefits are being paid at the correct rate.
Help you to make a claim for any new or increased benefits - including backdating claims.

Represent you at appeal tribunals.

Where they cannot help you they will refer you to an appropriate local specialist agency or department.

Lea89x I hope this information helps you and your family. Please let me know how you get on and if i can help any further.

Good Luck. xxx


Angel






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