Well many moons ago we asked for an assesment for direct payments and also to see if the childrens disability services team could help us in any other way and they put us on a waiting list to GO ON THE MAIN WAITING LIST go figure.......
They offered us no time frame to even go on the main list but said it would happen eventually....
Obviously i didnt accept that
So 9 weeks ago i spoke to the manager and he ASSURED ME we would have the assesment within 2 weeks but nothing happened and every time i called he was too busy to take my calls and i was told he would call me back............
The calls never came...
So i emailed a few people of importance such as the childrens minister and the disability minister in central goverment and the director for the local department on Friday just gone.
This morning Lucy called the social services team and was fobbed off with the same excuses so at 4pm this evening i thought sod it......
So i called them myselfs and i got the same excuse so i said i would call back and the receptionist said ok then....

So i wait two minutes and call back
He is still busy so i say i will call back

So i wait another 2 minutes and call back
He's still busy....

I kept doing this for an hour by this point the receptionist was spitting mad
And i tell her unless he calls me back today this will happen again tommorow but every MINUTE
So low and behold the PHONE RINGS......

Its the manager

He said a social worker will be out THIS WEEK TO PERFORM THE ASSESMENT and see how they can help.....

Not my normal method but Birmingham social services are not your normal social services so an unusual method but delivered results

Had to share my fun and games and the result it gave...
Beat a letter this time for me

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That is great i wouldnt have wanted to be the receptionist. good on you we are waiting for a carars assesment been 2 weeks and i havent heard anything yet

i hope the assesment goes well for you

Becca

(06-28-2010 05:06 PM)babyplumber Wrote:  2 weeks and i havent heard anything yet

Becca

Add a 5 before the 2 and thats normal
Did they give you a time frame at all?

NO no time frame given, its so difficult to get these people to understand when you need help. have got the learning disability team coming on 13th july to do an initial assesment ready for thier waiting list argggghhhhh. its just list after list

lol well done daniel now tahst sumthing that i wud do hehe