Its a special needs pram that has so many straps holding it down on the bus, plus a seat belt, it doesn't move when in transport so its very safe. She came home from the bus with ugly strap on the top of her legs, but at least she didn't fall down the pram and was sitting were she was supposed to be.

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Stacy
Mother to Terry 11 MLD + ADHD, Nicole 9 Cri-du-chat Syndrome ADHD Asthma GDD Coarctation, Jessica 4 Cri-Du-Chat Syndrome GDD Reflux

I dont blame you for being angry, I would have been absolutely furious with them.
All transport for special schools should be run by the education.
My sons previous transport were brilliant they never left his side due to him having no sense of danger and they always had either the driver or escort stay the same so the Children felt comfortable.
His new transport seem ok so far but ive made it obvious that im watching them as I stand by the bus door until hes secure and his school and transport are aware that if anything bad happened to any of the Children I would make sure they never work again and they know I will do it.
Dont give up, annoy them enough and theyll think twice before messing up.